Retail Operations Specialist

This program will prepare students to perform the duties and responsibilities required by entry level positions in the field of retail, such as:

Retail salesperson
Warehouse stock clerk
Shipping and receiving clerk
Sales floor clerk
Retail order filler

Students will be given an overview of retail services, and will learn cashiering, customer relations, product line recognition, inventory control, and work site literacy. In addition, they will study retail math and currency recognition, shipping and receiving operations, store safety and security, and how to do merchandising, displays, and stocking. Additionally, students will demonstrate proficiency in the use of the internet, and job search skills.

Finally, students will demonstrate proficiency in forklift operations, and will be tested for certification in this area.

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